People
Onboarding, offboarding, access requests, user support, password resets, meeting-room support, and application troubleshooting.
Managed IT for teams that need calm, capable support
Keep your business technology clear, secure, and ready for work.
Leading Edge IT gives small and mid-sized teams a practical IT partner: responsive help desk, proactive maintenance, cybersecurity basics done well, and cloud systems that do not become a daily distraction.
Help desk
Cybersecurity
Microsoft 365
Backup planning
What changes
IT stops being a daily interruption.
Most growing teams do not need more technology noise. They need a dependable partner who can support users, keep systems patched, reduce security risk, and give leadership a clear plan for what to improve next.
One accountable partner
Support, security, cloud, network, and vendors coordinated through a single operating rhythm.
Cleaner day-to-day support
Users get a clear path for help, while recurring issues are documented and reduced over time.
Practical security coverage
Core controls like MFA, endpoint protection, backups, and email security are kept visible.
Common situations
When IT is under-managed, small problems become expensive distractions.
For small businesses, law firms, nonprofits, dental offices, medical offices, and growing teams around Troy and Greater Detroit, IT problems often show up in familiar ways.
01
Users wait too long for help, and nobody has a clean view of what keeps breaking.
02
Internet, phone, software, copier, and cloud vendors keep passing issues around.
03
Backups are assumed, but restore steps and recovery priorities are not tested clearly.
04
Microsoft 365 permissions, licensing, Teams, SharePoint, and MFA grow without standards.
05
Security matters to leadership, but the next practical steps are hard to prioritize.
Managed service model
Built around the work that keeps a business moving.
Devices
Workstation standards, endpoint protection, patching, inventory, software deployment, lifecycle planning, and remote support.
Cloud
Microsoft 365 administration, secure file sharing, Teams structure, identity, licensing, and tenant cleanup.
Network
Firewall, Wi-Fi, switching, VPN, ISP coordination, remote access, and documentation for office and hybrid work.
Recovery
Backup monitoring, retention review, restore planning, cloud data protection, and business continuity guidance.
Leadership
Regular reviews, budget planning, vendor alignment, security priorities, and a practical roadmap for improvements.
Managed IT packages
Choose the level of IT partnership that fits where you are.
Every business is different, so these packages make it easier to compare the level of support, security basics, and planning your team needs.
Managed IT Essentials
For small teams that need dependable daily support, device care, Microsoft 365 administration, and vendor coordination.
- Help desk and remote support
- Workstation patching and monitoring
- Microsoft 365 user administration
- Vendor and ISP coordination
Managed IT Complete
For businesses that want support plus stronger documentation, security basics, backup review, and routine leadership check-ins.
- Everything in Essentials
- Endpoint protection visibility
- Backup and recovery review
- Quarterly IT planning meetings
Managed IT Strategic
For organizations that want a hands-on IT partner for planning, projects, vendor alignment, budgets, and long-term improvement.
- Everything in Complete
- IT roadmap and budget planning
- Project coordination
- Leadership reporting
Industries
Support for teams where uptime, access, and trust matter.
Professional Services
Secure files, meetings, onboarding, and daily support.
Healthcare-Adjacent Teams
Access control, documentation, backups, and careful workflows.
Realtors
Mobile access, secure files, email, listings, and client communication.
Nonprofits
Practical planning, licensing guidance, and lean support.
How it works
From first assessment to steady support.
Start with a practical review of your current environment, then move into stabilization, security basics, and a support rhythm your team can rely on.
Step 1
Discovery & access review
Understand users, devices, cloud tools, vendors, current issues, and immediate business risks.
Step 2
Documentation & stabilization
Document the environment, clean up urgent gaps, and establish support channels.
Step 3
Security baseline
Review core controls such as MFA, endpoint protection, backup visibility, and email safety.
Step 4
Roadmap & operating cadence
Prioritize next steps and set the rhythm for support, reporting, and leadership reviews.
Ready for IT that feels easier to lead?
Start with a short conversation and a clear look at where your systems stand today.