Our approach

IT should be understandable, accountable, and quietly reliable.

Based in Troy, Michigan, Leading Edge IT supports small businesses across the Greater Detroit area with enterprise-level IT guidance that still feels personal, practical, and easy to understand.

Why we exist

Built from both sides of the IT relationship.

Leading Edge IT was shaped by a simple realization: many MSPs know the technical side of support, but they have never sat on the client side of the table. That gap can make it harder to understand what business owners and office managers actually need from their IT partner.

Founder Dennis McLeod has been both the client and the MSP. That perspective drives how we work: enterprise-level support without the cold, corporate feel. We focus on clear communication, practical priorities, and technology decisions that make sense for the way each client operates.

Who we serve

Local IT support for organizations that need a steady partner.

We work with teams throughout Troy and the Greater Detroit area that need dependable support, stronger systems, and someone who can translate technology into business impact.

Small Businesses

Practical support, device management, cloud administration, and planning without unnecessary complexity.

Law Firms

Secure access, dependable workstations, document workflows, vendor coordination, and responsive user support.

Nonprofits

Lean technology planning, licensing guidance, data protection, and support that respects limited resources.

Dental & Medical Offices

Reliable networks, secure accounts, vendor coordination, backups, and day-to-day support for busy offices.

How we work

Enterprise-level support without the corporate distance.

Document firstWe map the environment so support does not depend on guesswork.

Understand the clientWe listen for the business need behind the ticket, not just the technical symptom.

Communicate simplyWe keep owners, managers, and staff informed without burying them in technical noise.

Improve continuouslyWe look for recurring problems and reduce them over time.

Meet the team

The people behind the support.

A small, direct team means fewer handoffs and faster answers. Here is who you will actually be working with.

Founder / CEO

Dennis McLeod

10+ years in IT support, infrastructure, and managed services

Guides client strategy, support standards, vendor alignment, and practical technology planning.

System Administrator

Sebastian Kwitakowski

15+ years in systems administration and IT support

Handles user support, device management, Microsoft 365 administration, and day-to-day issue resolution.

Network Administrator

Christian Cuevas

5+ years in network support and infrastructure administration

Supports network reliability, connectivity, firewall coordination, Wi-Fi performance, and infrastructure documentation.

Ready for IT that feels easier to lead?

Start with a short conversation and a clear look at where your systems stand today.

Schedule a Call