Privacy Policy

Overview

This Privacy Policy explains how Leading Edge IT collects, uses, and protects information submitted through this website. It applies to website visitors, contact form submissions, and general inquiries sent to us through this site.

Information you provide

When you submit the contact form or email us, we may collect the information you choose to provide, such as your name, work email address, company or organization name, phone number, the type of help you are looking for, and any message you include.

Information collected automatically

Like most websites, basic technical information may be collected when you visit this site, such as your IP address, browser type, device type, pages visited, referring page, and general usage information. This information is used to understand site performance, troubleshoot issues, and keep the website reliable.

How we use information

We use information submitted through this website to respond to inquiries, schedule calls, provide requested information, understand service needs, improve the website, maintain records of prospect and client communication, and protect the security and integrity of our website and business systems.

What not to submit

Please do not submit passwords, security codes, private client records, protected health information, payment card details, confidential legal matter details, or other highly sensitive information through the public website form. If sensitive information is needed for support, we will coordinate a more appropriate channel.

Cookies and tracking

We do not use third-party advertising trackers on this site. If basic analytics, hosting logs, spam prevention, or form-processing tools are used, they may rely on cookies or similar technologies to operate, measure site activity, prevent abuse, or deliver form submissions.

Form processing

Contact form submissions may be processed by a third-party form service and delivered to our email inbox. These providers process information on our behalf so we can receive and respond to your message. Their own privacy and security practices may also apply to the transmission and handling of form data.

How we share information

We do not sell, rent, or share personal information with third parties for their own marketing purposes. We may share information with service providers who help us operate the website, process forms, host email, manage business systems, or respond to your request. We may also disclose information if required by law, to protect our rights, or to prevent fraud, abuse, or security issues.

Data retention

We retain inquiry information for as long as needed to respond to you, maintain business records, follow up about requested services, resolve disputes, and meet legal or operational requirements. If you ask us to delete information you submitted, we will review and respond to that request, subject to any records we need to keep for legitimate business or legal reasons.

Security

We use reasonable administrative, technical, and organizational measures to protect information submitted through this website. No website, email system, or internet transmission is completely secure, so we cannot guarantee absolute security.

Links to other websites

This website may link to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party sites. Review their privacy policies before submitting information to them.

Children's privacy

This website is intended for businesses and organizations, not children. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information to us, contact us so we can review and delete it as appropriate.

Your choices

You can choose not to submit information through the website form. You may also contact us to request access, correction, or deletion of personal information you have submitted to us by emailing abuse@leadingedgeit.net.

Changes to this policy

We may update this Privacy Policy from time to time as our website, services, tools, or legal requirements change. When we update it, we will revise the "Last updated" date shown above.

Contact

Questions about this policy can be sent to abuse@leadingedgeit.net or directed to sales and support at 248-838-3395.